MCSA/MCSE Windows 2003 w/Exchange 2003 Certification Boot Camp

MCSA/MCSE Windows 2003

The MCSA/MCSE exams support the release of Windows Server™ 2003 by identifying systems engineers who can successfully plan and implement a network infrastructure, Active Directory® infrastructure, and client deployment on the Windows 2003 platform, and perform maintenance at a high level for a medium- to large-sized Windows 2003 environment.

The MCSA/MCSE on Windows Server™ 2003 credential offers IT professionals a competitive edge in today's constantly changing business environment by validating the specific experience required by the network and systems administrator job role. The certification provides employers with a means to identify those qualified individuals who have the appropriate skills set to do the job successfully.

• Microsoft Exam 70-270
• Microsoft Exam 70-290
• Microsoft Exam 70-291
• Microsoft Exam 70-293
• Microsoft Exam 70-294
• Microsoft Exam 70-298

Microsoft Exchange Server 2003

The Microsoft Exchange Server 2003 Boot Camp provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

• Microsoft Exam 70-284

Microsoft Exam 70-270

Installing, Configuring, and Administering Microsoft Windows XP Professional

Installing Windows XP Professional

• Perform an attended installation of Windows XP Professional.
• Perform an unattended installation of Windows XP Professional.
• Upgrade from a previous version of Windows to Windows XP Professional.
• Perform post-installation updates and product activation.
• Troubleshoot failed installations.

Implementing and Conducting Administration of Resources

• Monitor, manage, and troubleshoot access to files and folders.
• Manage and troubleshoot access to shared folders.
• Connect to local and network print devices.
• Configure and manage file systems.
• Manage and troubleshoot access to and synchronization of offline files.

Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers

• Implement, manage, and troubleshoot disk devices.
• Implement, manage, and troubleshoot display devices.
• Configure Advanced Configuration Power Interface (ACPI).
• Implement, manage, and troubleshoot input and output (I/O) devices.
• Manage and troubleshoot drivers and driver signing.
• Monitor and configure multiprocessor computers.

Monitoring and Optimizing System Performance and Reliability

• Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop.
• Manage, monitor, and optimize system performance for mobile users.
• Restore and back up the operating system, System State data, and user data.

Configuring and Troubleshooting the Desktop Environment

• Configure and manage user profiles and desktop settings.
• Configure support for multiple languages or multiple locations.
• Manage applications by using Windows Installer packages.

Implementing, Managing, and Troubleshooting Network Protocols and Services

• Configure and troubleshoot the TCP/IP protocol.
• Connect to computers by using dial-up networking.
• Connect to resources using Internet Explorer.
• Configure, manage, and implement Internet Information Services (IIS).
• Configure, manage, and troubleshoot Remote Desktop and Remote Assistance.
• Configure, manage, and troubleshoot an Internet Connection Firewall (ICF).

Configuring, Managing, and Troubleshooting Security

• Configure, manage, and troubleshoot Encrypting File System (EFS).
• Configure, manage, and troubleshoot a security configuration and local security policy.
• Configure, manage, and troubleshoot local user and group accounts.
• Configure, manage, and troubleshoot Internet Explorer security settings.

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Microsoft Exam 70-290

Managing and Maintaining a Microsoft Windows Server 2003 Environment

Managing and Maintaining Physical and Logical Devices

• Manage basic disks and dynamic disks.
• Monitor server hardware. Tools might include Device Manager, the Hardware Troubleshooting Wizard, and appropriate Control Panel items.
• Optimize server disk performance.
• Install and configure server hardware devices.

Managing Users, Computers, and Groups

• Manage local, roaming, and mandatory user profiles.
• Create and manage computer accounts in an Active Directory environment.
• Create and manage groups.
• Create and manage user accounts.
• Troubleshoot computer accounts.
• Troubleshoot user accounts.
• Troubleshoot user authentication issues.

Managing and Maintaining Access to Resources

• Configure access to shared folders.
• Troubleshoot Terminal Services.
• Configure file system permissions.
• Troubleshoot access to files and shared folders.

Managing and Maintaining a Server Environment

• Monitor and analyze events. Tools might include Event Viewer and System Monitor.
• Manage software update infrastructure.
• Manage software site licensing.
• Manage servers remotely.
• Troubleshoot print queues.
• Monitor system performance.
• Monitor file and print servers. Tools might include Task Manager, Event Viewer, and System Monitor.
• Monitor and optimize a server environment for application performance.
• Manage a Web server.

Managing and Implementing Disaster Recovery

• Perform system recovery for a server.
• Manage backup procedures.
• Recover from server hardware failure.
• Restore backup data.
• Schedule backup jobs.

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Microsoft Exam 70-291

Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Implementing, Managing, and Maintaining IP Addressing

• Configure TCP/IP addressing on a server computer.
• Manage DHCP.
• Troubleshoot TCP/IP addressing.
• Troubleshoot DHCP.

Implementing, Managing, and Maintaining Name Resolution

• Install and configure the DNS Server service.
• Manage DNS.
• Monitor DNS. Tools might include System Monitor, Event Viewer, Replication Monitor, and DNS debug logs.

Implementing, Managing, and Maintaining Network Security

• Implement secure network administration procedures.
• Monitor network protocol security. Tools might include the IP Security Monitor Microsoft Management Console (MMC) snap-in and Kerberos support tools.
• Troubleshoot network protocol security. Tools might include the IP Security Monitor MMC snap-in, Event Viewer, and Network Monitor.

Implementing, Managing, and Maintaining Routing and Remote Access

• Configure Routing and Remote Access user authentication.
• Manage remote access.
• Manage TCP/IP routing.
• Implement secure access between private networks.
• Troubleshoot user access to remote access services.
• Troubleshoot Routing and Remote Access routing.

Maintaining a Network Infrastructure

• Monitor network traffic. Tools might include Network Monitor and System Monitor.
• Troubleshoot connectivity to the Internet.
• Troubleshoot server services.

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Microsoft Exam 70-293

Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Planning and Implementing Server Roles and Server Security

• Configure security for servers that are assigned specific roles.
• Plan a secure baseline installation.
• Plan security for servers that are assigned specific roles. Roles might include domain controllers, Web servers, database servers, and mail servers.
• Evaluate and select the operating system to install on computers in an enterprise.

Planning, Implementing, and Maintaining a Network Infrastructure

• Plan a TCP/IP network infrastructure strategy.
• Plan and modify a network topology.
• Plan an Internet connectivity strategy.
• Plan network traffic monitoring. Tools might include Network Monitor and System Monitor.
• Troubleshoot connectivity to the Internet.
• Troubleshoot TCP/IP addressing.
• Plan a host name resolution strategy.
• Plan a NetBIOS name resolution strategy.
• Troubleshoot host name resolution.

Planning, Implementing, and Maintaining Routing and Remote Access

• Plan a routing strategy.
• Plan security for remote access users.
• Implement secure access between private networks.
• Troubleshoot TCP/IP routing. Tools might include the route, tracert, ping, pathping, and netsh commands and Network Monitor.

Planning, Implementing, and Maintaining Server Availability

• Plan services for high availability.
• Identify system bottlenecks, including memory, processor, disk, and network related bottlenecks.
• Implement a cluster server.
• Monitor Network Load Balancing. Tools might include the Network Load Balancing Monitor Microsoft Management Console (MMC) snap-in and the WLBS cluster control utility.
• Plan a backup and recovery strategy.

Planning and Maintaining Network Security

• Configure network protocol security.
• Configure security for data transmission.
• Plan for network protocol security.
• Plan secure network administration methods.
• Plan security for wireless networks.
• Plan security for data transmission.
• Troubleshoot security for data transmission. Tools might include the IP Security Monitor MMC snap-in and the Resultant Set of Policy (RSoP) MMC snap-in.

Planning, Implementing, and Maintaining Security Infrastructure.

• Configure Active Directory directory service for certificate publication.
• Plan a public key infrastructure (PKI) that uses Certificate Services.
• Plan a framework for planning and implementing security.
• Plan a security update infrastructure. Tools might include Microsoft Baseline Security Analyzer and Microsoft Software Update Services.

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Microsoft Exam 70-294

Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

Planning and Implementing an Active Directory Infrastructure

• Plan a strategy for placing global catalog servers.
• Plan flexible operations master role placement.
• Implement an Active Directory directory service forest and domain structure.
• Implement an Active Directory site topology.
• Plan an administrative delegation strategy.

Managing and Maintaining an Active Directory Infrastructure

• Manage an Active Directory forest and domain structure.
• Manage an Active Directory site.
• Monitor Active Directory replication failures. Tools might include Replication Monitor, Event Viewer, and support tools.
• Restore Active Directory directory services.
• Troubleshoot Active Directory.

Planning and Implementing User, Computer, and Group Strategies

• Plan a security group strategy.
• Plan a user authentication strategy.
• Plan an OU structure.
• Implement an OU structure.

Planning and Implementing Group Policy

• Plan Group Policy strategy.
• Configure the user environment by using Group Policy.
• Deploy a computer environment by using Group Policy.

Managing and Maintaining Group Policy

• Troubleshoot issues related to Group Policy application. deployment. Tools might include RSoP and the gpresult command.
• Maintain installed software by using Group Policy.
• Troubleshoot the application of Group Policy security settings. Tools might include RSoP and the gpresult command.

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Microsoft Exam 70-298

Designing Security for a Microsoft Windows Server 2003 Network

Creating the Conceptual Design for Network Infrastructure Security by Gathering and Analyzing Business and Technical Requirements

• Analyze business requirements for designing security. Considerations include existing policies and procedures, sensitivity of data, cost, legal requirements, end-user impact, interoperability, maintainability, scalability, and risk.
• Design a framework for designing and implementing security. The framework should include prevention, detection, isolation, and recovery.
• Analyze technical constraints when designing security.

Creating the Logical Design for Network Infrastructure Security

• Design a public key infrastructure (PKI) that uses Certificate Services.
• Design a logical authentication strategy.
• Design security for network management.
• Design a security update infrastructure.

Creating the Physical Design for Network Infrastructure Security

• Design network infrastructure security.
• Design security for wireless networks.
• Design user authentication for Internet Information Services (IIS).
• Design security for Internet Information Services (IIS).
• Design security for communication between networks.
• Design security for communication with external organizations.
• Design security for servers that have specific roles. Roles include domain controller, network infrastructure server, file server, IIS server, terminal server, and POP3 mail server.

Designing an Access Control Strategy for Data

• Design an access control strategy for directory services.
• Design an access control strategy for files and folders.
• Design an access control strategy for the registry.

Creating the Physical Design for Client Infrastructure Security

• Design a client authentication strategy.
• Design a security strategy for client remote access.
• Design a strategy for securing client computers. Considerations include desktop and portable computers.

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Microsoft Exchange Server 2003

This course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

• Microsoft Exam 70-284

Performance-Based Objectives

After completing this course, students will be able to:

• Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
• Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
• Configure and manage Exchange Server 2003.
• Manage interoperability between Exchange Server 2003 and Exchange 2000.
• Secure Exchange Server 2003.
• Manage recipients.
• Manage public folders.
• Manage address lists.
• Implement and manage client access with Internet protocols.
• Manage client configuration and connectivity.
• Manage routing.
• Manage mobile devices with Exchange Server 2003.
• Manage data storage and hardware resources.
• Plan for disaster and disaster recovery.
• Back up and restore Exchange.
• Perform preventive maintenance.
• Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.

Module 1: Installing and Upgrading to Exchange Server 2003

A requirement of a messaging administrator may be to install Exchange Server 2003 on newly acquired hardware. Because of this requirement, it is necessary for the administrator to know how to perform a clean installation of Exchange Server 2003. The administrator also needs to know how to install and use the tools that are needed to manage Exchange Server 2003. Because of the complexity involved in upgrading to Exchange Server 2003 from previous versions of Exchange, the administrator may not be required to perform any upgrade tasks; however, it is still beneficial for the administrator to understand the overall upgrade process.

• Installing Exchange Server 2003
• Installing Exchange Server 2003 in a Clustered Environment
• Installing and Using Exchange Management Tools and Utilities
• Upgrading from Exchange 2000 Server to Exchange Server 2003

Module 2: Configuring and Managing Exchange Server 2003

After administrators install Exchange Server 2003, they must configure the server to run in their messaging environment. Configuration tasks include setting up Exchange policies to simplify administration, and configuring Exchange Server so that the administrator can proactively manage server performance. If administrators use both Exchange Server 2003 and Exchange 2000 Server in their messaging environment, they must also effectively manage this mixed environment.

• Creating and Applying Exchange Policies
• Configuring Exchange Server 2003 for Proactive Management
• Adding, Removing, and Updating Exchange Servers
• Managing Exchange Server 2003 in a Mixed Environment

Module 3: Securing Exchange Server 2003

After installing and configuring Exchange Server 2003, the administrator will need to secure the Exchange Server. Securing the Exchange Server is the final step of the three-step process of installing a new Exchange server in the actual environment. (Modules 1 and 2 constitute the first two steps in this overall process.) Securing Exchange Server 2003 involves implementing antivirus strategies, implementing digital signatures and encryption features, and configuring firewalls, as well as setting administrative permissions.

• Preparing for and Protecting Against Viruses
• Securing Mailboxes
• Implementing Digital Signature and Encryption Capabilities
• Configuring Firewalls
• Configuring Administrative Permissions
• Allowing Only Required Services to Run on Exchange Server 2003

Module 4: Managing Recipients

Exchange Server 2003 recipients include Exchange users, contacts, and groups. Because Exchange Server 2003 maintains its directory information in the Microsoft Active Directory® directory service, an administrator manages Exchange recipients by using Active Directory Users and Computers. Additionally, an administrator can use scripting utilities to make bulk changes to the Exchange recipient information that is stored in Active Directory.

• Introduction to Exchange Recipients
• Creating, Deleting, and Modifying Users and Contacts
• Managing Mailboxes
• Managing Mail-Enabled Groups

Module 5: Managing Public Folders

Public folders are an integral part of the Exchange Server 2003 messaging system. Public folders enable users in an Exchange organization to share information by using a variety of file formats. Managing public folders involves managing public folder data, as well as network access to public folders. An Exchange administrator's primary tool for managing public folders is Exchange System Manager.

• Managing Public Folder Data
• Managing Network Access to Public Folders
• Publishing An Outlook 11 Form

Module 6: Managing Address Lists

Users who use Exchange Server as their e-mail server typically search for other e-mail users in their company by using the global address list (GAL), which includes all the e-mail messaging recipients, including contacts with external addresses and distribution groups, in the Exchange organization. Administrators use Exchange System Manager in Exchange Server 2003 to simplify management of address lists. Administrators also use Exchange System Manager to create custom address lists that meet users' specific needs and that help them find e-mail addresses faster.

• Introduction to Address Lists
• Managing and Customizing Address Lists

Module 7: Implementing and Managing Client Access with Internet Protocols

Outlook Web Access enables users to gain access to their mailboxes by using an Internet browser. Outlook Web Access also allows users access to data that is in public folders, network shared folders, and on company intranets.

• Introduction to Internet Client Access Protocols
• Implementing a Front-End and Back-End Server Topology
• Implementing and Managing Outlook Web Access

Module 8: Managing Client Configuration and Connectivity

Frequently, users ask messaging administrators to assist them with configuring their e-mail software or setting up specific collaborative features. This module introduces client configuration and connectivity concepts and demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, including performing calendaring tasks in Outlook 2003, and installing and configuring Microsoft Outlook Express.

• Configuring and Customizing Outlook 2003
• Performing Calendaring Tasks in Outlook 2003
• Installing and Configuring Outlook Express

Module 9: Managing Routing

Messaging administrators assemble servers running Exchange Server 2003 into routing groups to control message traffic and to help Exchange route messages more efficiently. Configuring routing groups and managing their connectivity to the Internet are important parts of an administrator's day-to-day job.

• Explaining How Message Routing Works in an Exchange Organization
• Configuring Routing in an Exchange Organization
• Explaining Internet Connectivity Concepts and Protocols
• Managing Connectivity to the Internet

Module 10: Managing Mobile Devices with Exchange Server 2003

This module introduces students to the new mobility feature of Exchange Server 2003.

• Managing Mobility Components
• Provisioning Users for Mobile Access
• Discussion: Managing Mobile Devices with Exchange Server 2003

Module 11: Managing Data Storage and Hardware Resources

To manage and optimally use Exchange data storage, messaging administrators must understand how Exchange Server 2003 stores data and what storage technologies it uses. Administrators must also understand what effects hardware components have on Exchange performance and the steps that they can take to improve performance.

• Managing Data Storage
• Managing Disk Space
• Managing Hardware Upgrades

Module 12: Planning for and Recovering from Disasters

The importance of preparing for the disaster recovery of the messaging system cannot be overemphasized. This module discusses not only how to create a planning document for disaster recovery, but it also explains the various procedures that are involved in backing up and restoring the messaging system.

• Planning for Disaster Recovery
• Backing Up Exchange Server 2003
• Restoring Exchange Server 2003 Stores
• Restoring Exchange Server 2003 Servers

Module 13: Performing Preventive Maintenance

Preventative maintenance is the key to ensuring the availability and reliability of the messaging system. By categorizing and scheduling maintenance tasks accordingly, a messaging administrator can approach their administrative tasks in an organized, systematic manner.

• Performing Daily Exchange Maintenance
• Performing Scheduled Exchange Maintenance
• Performing On-Demand Exchange Maintenance
• Discussion: Performing Preventive Maintenance

Module 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003

Because it is common for companies to merge, many messaging administrators must implement messaging deployment plans to support the merging of established messaging systems. This module teaches administrators how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NT® 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory. These same steps can also be used to merge two organizations that use either Exchange 2000 or Exchange 2003.

• Populating Active Directory with Windows NT 4.0 User and Group Accounts
• Connecting the Exchange 5.5 Directory to Active Directory
• Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization

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Microsoft Exam 70-284

Implementing and Managing Microsoft Exchange Server 2003

Installing, Configuring, and Troubleshooting Exchange Server 2003

• Prepare the environment for deployment of Exchange Server 2003
• Install, configure, and troubleshoot Exchange Server 2003
• Install, configure, and troubleshoot Exchange Server 2003 in a clustered environment
• Upgrade from Exchange Server 5.5 to Exchange Server 2003
• Migrate from other messaging systems to Exchange Server 2003
• Configure and troubleshoot Exchange Server 2003 for coexistence with other Exchange organizations
• Configure and troubleshoot Exchange Server 2003 for coexistence with other messaging systems
• Configure and troubleshoot Exchange Server 2003 for interoperability with other SMTP messaging systems

Managing, Monitoring, and Troubleshooting Exchange Server Computers

• Manage, monitor, and troubleshoot server health
• Manage, monitor, and troubleshoot data storage
• Manage, monitor, and troubleshoot Exchange Server clusters
• Perform and troubleshoot backups and recovery
• Remove an Exchange Server computer from the organization

Managing Security in the Exchange Environment

• Manage and troubleshoot connectivity across firewalls
• Manage audit settings and audit logs
• Manage and troubleshoot permissions
• Manage and troubleshoot encryption and digital signatures
• Detect and respond to security threats

Managing Recipient Objects and Address Lists

• Manage recipient policies
• Manage user objects
• Manage distribution and security groups
• Manage contacts
• Manage address lists

Managing and Monitoring Technologies that Support Exchange Server 2003

• Diagnose problems arising from host resolution protocols
• Diagnose problems arising from Active Directory issues
• Diagnose network connectivity problems

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